Technical Support

Troubleshooting

• Data discrepancies
• Resetting your device
• Troubleshooting tracking on the device
• What to do when the device is already installed

Documentation

• Document verification process
• Documents required for prescription refills
• What kind of documents do I need?

Hardware & Software

• Troubleshooting: a step-by-step guide
• Troubleshoot your hardware
• How do I do this technical thing?
• Broken or stolen equpiment
• What are the steps for requesting new hardware?
• How to connect to VPN

See all 7 articles

Setup

• How do I do these things in the product?
• How do I do this other thing in the product?
• How do I do this thing in the product?
• Application setup FAQ
• Device configuration FAQ
• Before you get started - What to know

See all 8 articles